We're here to help
Whether you have a question, feedback, or need support, our team is ready to assist you.

Frequently Asked Questions
Everything you might want to know before renting.

FAQ

FAQ
Just hit "reserve now" and fill out the short form. We'll get back to you by email with all the details, including price, availability, and next steps.
Most road, gravel, and race bikes fit perfectly. If you're unsure, just include your bike model in the form message and we'll double check for you.
You choose! Weekend trips, two-week holidays, or even longer - jusst let us know your dates and we'll make it work.
Full details are in our rental terms, but in short: treat it like it's yours. If something breaks, we'll work with you on a fair solution.
Pickup in Prague central location is free. Delivery or return can be arranged too - just mention it when booking.
No deep cleaning needed, but please give it a quick wipe if it's muddy or dusty. Let's keep it nice for the next rider.
Yes, just let us know before 48 hours. We understand plans change - especially with travel.
Yes. A refundable deposit is rquired for each rental - full details are shared when you reserve.
Pricing is based on how long you need the case and where you're picking from. We'll send a custom quote once we get your form. You can see our pricing here.